HR office organisation at Tecnolaser

Company

Tecnolaser Ltd is a leading company in the laser technology sector, with a solid reputation for innovation and the quality of its products and services.

Operating in a constantly evolving market, the company has embarked on an ambitious new Business Plan, which places strategic human resource management as a key element for growth and the achievement of future objectives.

Goal

Following the presentation of the new Business Plan, the primary objective was to structure and organise the Human Resources department, transforming it from an administrative function to a strategic partner for the business and management.

 

Specifically, the project had two priority objectives:

  1. To have an organisational vision based on skills;
  2. To identify the strengths and areas for improvement of individuals as an integral part of the organisation.

 

The intent was to equip the HR team with the methodologies and tools necessary to effectively and modernly manage the processes of skills development and internal organisation.

Activities

The project was developed through an intensive programme of 36 half-days between May 2024 and September 2025, delivered in person, with an approach based on experiential activities and active sharing.

 

The methodology followed a structured approach in two main phases:

  1. Analysis and Mapping (AS IS): The HR team, supported by the 365 consultant, analysed existing internal tools and regulations, identifying established practices and areas of potential inefficiency or non-compliance.
  2. Improvement and Integration (TO BE): This phase focused on defining which tools to improve and how to integrate them to support the company’s strategic objectives, laying the foundations for a more proactive HR department.

Detailed thematic areas covered:

  • Skills Matrix: analysis, organisation and development of a skills matrix by function and for the entire organisation.
  • Training Needs Analysis: structuring of a training needs analysis tool consistent with the skills development process.

 

The participants had access to online and offline teaching materials prepared by the 365 consultant, using a learning-by-doing approach that is fundamental for the acquisition of new technical and strategic skills.

Conclusions

The consulting process enabled Tecnolaser to make a quantum leap in the management of its human resources. The HR team enhanced its technical skills and produced tangible results, such as job descriptions in line with the new organisation and a complete mapping of areas for improvement in order to bridge the gaps with targeted training activities, in line with the business plan.

 

The transformation has ensured that skills development and personnel management are now structured and measurable processes, which are essential for the future growth of Tecnolaser.